Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 working days after receipt of payment and are shipped via DHL with tracking and drop-off with signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.



Picking up at our store

You can pickup your order in our store at our regular opening hours, or at our event location during event opening hours. Please contact us 1 day in advance so we can make sure your order is ready for you.